Friday, August 21, 2009

Dryer Drama

I lost my cool yesterday.

Last Saturday Sears delivered our washer and dryer. They didn't hook it up. So we called our plumber and the earliest they could get here was yesterday. So, as the laundry piled up, we waited.


Our plumber got all the gas lines and waterlines ready to go but he informed us that he was unable to install the gas to liquid propane kit that came with the dryer because he would have to dismantle the entire dryer and it wasn't something he was comfortable doing.

I called Sears to ask why they didn't do the conversion. I was told that they could do the conversion but only if they did the install too. I said that the install was pretty much complete and all I needed was the conversion. They said they would have to uninstall all the work the plumber did, do the conversion and then reinstall. I said, "that is stupid", hung up and relayed the info to Matt. He said, "that doesn't make any sense because the delivery person said they never install gas dryers".

So, I called Sears back and said, "I feel like you guys are jerking me around. Why did you tell me you could convert my dryer but only if you install it? But you don't install gas dryers so you can't install it and that means you won't convert it, right? But why would you offer the conversion service which is obviously gas related if you won't do it because you won't install?". Sears said "sorry", they couldn't help.

Frustration!

I then called around to a bunch of local appliance repair services. I was told they would be happy to do the conversion and when could I bring the dryer into the shop? Well, I was hoping to have it done on site because, you know, I don't want to be lugging a freaking dryer around. Nope. No go.

I finally got wise and called our propane provider (Amerigas by the way). Do you know what they told me? "Lady, today is your lucky day! Our service technician is on North Military Road and you are only a few miles away. He will be there in a few hours". So, it all worked out in the end and the washer and dryer were put into service last night. Good thing too or else Matt would have headed to Utah with a suitcase full of dirty socks.


3 comments:

Sarah C. said...

"I see stupid people!" It must be the week for it. Argh!

Drew said...

I can't say the addition of a working washer and dryer in your home is great news for me. Makes me a little sad actually. You understand.

Michelle said...

No more lazy afternoons at the laundromat - and the lunatic patrons. No more semi-regularly scheduled lunches and mad dashes to get errands done during the wash and dry cycles. Still, wouldn't you say that there is a trade off of sorts what with the home cooked meals and dinners upstairs watching Joel McHale?